Toonit - Submitting your Feedback

During our closed beta release, the feedback you provide will be crucial in helping us develop Toonit as a platform so it’s ready to be launched globally. We know we’re not perfect yet, but if you detect any bugs or features that aren’t working, report the issue.

1. On the right side of your page, click the purple button that says Feedback

2. A pop-up will appear and you will have three options to choose from:

  • Report an issue

  • Rate your experience

  • Contact Us

3. To report an issue in the pop-up window, you will be required to add the following information:

  • Describe the issue (required): In 1-2 sentences, write what issue you are facing. For example, “I’m creating my webtoon and uploading the asset sunny_wear_M size_000 but it is not loading onto the screen.”

  • Email (required): During each round of the CBT, we will randomly choose six individuals who’ve provided feedback, with the choice of a pair of 3rd Generation AirPods or Galaxy Buds2 as a prize. If you’ve been selected, we will communicate via email.

  • Screenshot or record a video (optional): Record a video or take a screenshot of the issue. This will be helpful for us to understand your issue.

4. Click the Submit button and our team will review your issue as soon as possible.